Refund Policy
We stand behind our product. If you're not satisfied, we'll make it right.
7-Day Money Back Guarantee
If you're not completely satisfied with your Arka AI paid subscription within the first 7 days of payment, we will issue a full refund — no questions asked. We believe in our product, and we want you to love it too.
How to Request a Refund
- Email support@arkaai.io within 7 days of your payment
- Use subject line: "Refund Request — [your registered email]"
- Include your transaction ID (from the payment confirmation email)
- Brief reason for refund (optional — helps us improve)
We will process your refund within 5-7 business days. The refunded amount will appear in your original payment method within 7-10 banking days depending on your bank.
What's Refundable
✓ Eligible for Refund
- • First payment on any paid plan (within 7 days)
- • Duplicate payments (accidental double charge)
- • Technical issues preventing service use
- • Service unavailability > 24 hours
✗ Not Eligible for Refund
- • Requests after 7-day window
- • Renewal payments (subsequent months)
- • Free plan (nothing to refund)
- • Accounts suspended for ToS violations
Processing Time
Review: 1-2 business days to approve your refund request
Processing: 2-3 business days after approval
Bank credit: 5-10 business days (varies by bank)
UPI refunds are typically faster (1-3 days). Card refunds may take up to 10 business days.
Questions about your refund?
Email support@arkaai.io — we typically respond within 24 hours.